Ordering FAQ
View our delivery charges, delivery times, damaged goods policy & security information
Christmas Ordering FAQ
View our list of answers to frequently asked Christmas Order questions...
Payment Options
We accept payment by Visa, Mastercard or American Express (online or by telephone/fax), Direct Credit, or Cheque by post. Read on for further information on the payment process & to see how the payment method will affect your order dispatch date.
Troubleshooting FAQ
Here you will find answers to the most common problems encountered when ordering.
Ordering Offline
If you don't want to order online you can download a copy of our offline order form from this section.
Privacy Policy
View our privacy policy.
Shop Opening Hours
Our store opening hours are:
Monday to Friday 9am to 5.30pm.
Orders received outside these hours will be processed on the next business day.
Saturday Delivery
Saturday courier delivery is available in the main metropolitan areas of NZ. Here you will find a list of the towns where Saturday delivery is available.
