Information

View our delivery charges, delivery times, damaged goods policy & security information

View our list of answers to frequently asked Christmas Order questions...

We accept payment by Visa, Mastercard or American Express (online or by telephone/fax). Read on for further information on the payment process & to see how the payment method will affect your order dispatch date.

Here you will find answers to the most common problems encountered when ordering.

View our privacy policy.

Our store opening hours are:
Monday to Friday 9am to 5.30pm.
Orders received outside these hours will be processed on the next business day.

Saturday courier delivery is available in the main metropolitan areas of NZ. Here you will find a list of the towns where Saturday delivery is available.